SVA Visual Arts Press
Web & Multimedia Designer
Onsite · New York, NY · Jun 2018 ~ Dec 2019
200%
more enrollments, SVA Destinations
- Redesigned the SVA Destinations signup flows, tripling enrollments.
Let’s start with the hard part.
What I’ve been up to
Thread
Year
2018
2019
2020
2021
2022
2023
2024
2025
2026
SVA VAP
NAX Group
CoeFont
Verizon
JPMorgan
Teaching
Designpreneurs
Hackathon
SVA
NAX Group
Product Designer
Remote · New York, NY · Jun 2021 ~ Nov 2023
18%
lower backend AI generation cost
85%
design-system adoption
50%
less UI design time, and 45% less front-end
- Led product design for Find Studio, an AI business-concept development tool, streamlining enterprise workflows.
- Built and launched multi-brand design systems.
CoeFont
Senior Product Designer
Remote · New York, NY · Nov 2023 ~ Aug 2024
4.7%
higher post-trial activation, worldwide
8.2%
the same, in Japan
4.2/5
editor satisfaction, up from 3.5
- Drove zero-to-one AI voice cloning from first release through enhancement.
- Redesigned the AI text-to-speech editor.
Verizon
Senior Product Designer 2
Hybrid · New York, NY · Aug 2024 ~ Feb 2026
3.5M+
unique visitors on Service Central
183%
higher support-request creation rate
4%
less call-center volume
- Drove AI initiatives through the NexGen Digital program: AI-powered features, and AI tooling embedded in the team’s daily workflow.
- Launched the Service Central MVP: support tickets and account activity in one place.
- Shipped AI summarization and personalization: call-ins down 1.44%, positive feedback up 7%.
Verizon 2025 CX Design “Responsible” Award
JPMorgan Private Bank
Senior Experience Designer
Onsite · New York, NY · Feb 2026 ~ present
30%
average deal-approval cycle reduction
75%
team velocity increase
3×
Deposits review cycle reduction
- Led design for the Lending Unified Workflow, consolidating 15 systems into 4 connected steps for lenders, credit and operations.
- Established AI-assisted prototyping as a faster path from strategy to validation, turning complex workflow concepts into React prototypes for user testing and stakeholder alignment.
- Set the design strategy for Deposit Workspace, reframing fragmented middle-office requests as one governed pricing and approval workflow, with 85% user satisfaction.
- Led discovery and usability research in ambiguous problem spaces, pairing workflow analysis with LLM-assisted synthesis to define requirements and align Product and Technology.
- Ran weekly critiques, mentored junior and mid-level designers, and brought cross-functional partners into framing problems, not just evaluating solutions.
Designpreneurs & School of Visual Arts
Speaker
New York · 2022 ~ 2026
- Four years of talks to design students on practice, product and career.
Designpreneurs Hackathon
Mentor
New York · 2024 ~ 2026
100+
students mentored across hackathon cycles
- Undergraduate and graduate teams, on ideation, UX strategy and pitch development.
School of Visual Arts
Co-Instructor
New York · 2026
- Co-taught the senior year on AI design and startup entrepreneurship.
Where the rest of it comes from
Mentoring
I support emerging designers through portfolio reviews and design community mentorship.
Listening
I listen to audiobooks about startup building, business development and service design.
Wandering
I hike mountains, visit awesome cities and see my amazing friends.
What people say about working with me
01 / 11
What I make when nobody’s asked me to
Fun projectthemurnans.com
The Bear & the Tiger
Our travel and family scrapbook: every state, every waterfall detour, every brewery that let us down. I designed it, animated it and built it with Claude Code. It’s my playground for ideas too silly for client work.
- 12 pages
- 2 iterations
- 3 templates
- 10 hours, token resets not included
- Built with Claude Code
- 35 states, 40 national parks visited
assets/js/site.js
/* one number, and everything reads it */
function set(v) {
var p = clamp(Math.round(v), 0, 100);
stage.style.setProperty('--pour', p + '%');
word.textContent = p >= 100 ? 'Cheers'
: p === 0 ? 'Pour' : 'More';
range.setAttribute('aria-valuetext',
p + '% poured');
}01 · Motion
Motion with a job to do
Our line art pours into full color and a curtain lifts once per visit. The map follows you as you scroll, then shrinks into a little island when you just want to read.
02 · Interaction
Built to be played with
Pick a state and a hand of photos is dealt beside the map. Surprise Me never lands on the one you’re already on. Poke either of us and we talk back.
03 · Vibe coding
Shipped, not mocked up
HTML, CSS and JavaScript. One idea, two concepts, three templates, pair-programmed with Claude Code and refined line by line. No build setup, just a simple README and skills that explain every decision.
Now the easy part.
Say hello
No form. Just mail.
Pick what it is about and your mail app opens with the subject already written. Or take the address and write it yourself.
Anything at all. Start here.